Summary
Viet Nam’s garment industry employs nearly 2.5 million people across more than 6,000 factories. In response to rising global expectations for ethical sourcing and evolving labor regulations, 15 factories supplying a global retailer partnered with IFC from 2022 to 2024 to improve workplace culture through the Respectful Workplaces program.
The initiative, delivered in partnership with the Australian Government reached over 10,000 workers and included tailored training, policy reform, and drama-based workshops. By the end of the program, factories reported significant reductions in workplace bullying and harassment, improved employee wellbeing, and stronger retention.
The case study highlights how respectful workplace policies — supported by practical grievance mechanisms and survivor-centered approaches — can enhance productivity, reduce absenteeism, and align with international standards.
For businesses in global supply chains, these improvements offer a pathway to more ethical and sustainable performance.
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