This case study is one in a series that highlights the resilience (tabu soro) of Fijian workplaces in times of crisis. The aim of the Tabu Soro case studies is to showcase good practice in managing the impact of COVID-19, and disasters such as tropical cyclones, to foster safe and flexible workplaces for all employees.
Wormald management believes that if the company looks after its staff, the staff will look after the company. With this in mind, Wormald’s management team in Fiji improved its understanding of the needs of employees and of human resources issues, such as staff absenteeism and turnover and the costs of dealing with these issues. To do this, the company participated in RAKORAKO, an IFC initiative offered in partnership with the Fiji Human Resources Institute, consulting with staff, developing policies, redesigning rosters, and improving communication with employees and management. This case study provides an overview of these actions and the emerging signs of change.
IFC’s work in Fiji is supported by the governments of Australia and New Zealand under the Fiji Partnership to unlock private sector investment, promote sustainable economic growth and boost shared prosperity in Fiji.