The Hidden Complexity of Implementing Patient Safety Goals. Part II

November 18, 2021

In Part II we will continue discussing the IPSG implementation challenges. According to WHO, unsafe surgical care complications occur in up to 25% of inpatient cases. IFC’s quality assessment shows that every third surveyed hospital has zero awareness about high-alert medications management requirements. 38% of all general medicine cases involve a communication failure*.

All these facts show the importance of IPSG implementation. But while we try to break through the challenges in their implementation, many questions arise as to how to do it:

  • How to adapt the WHO Surgical Safety checklist?
  • How to increase staff engagement in surgery Sign In/Time Out/Sign Out?
  • How to store and administer high-alert medications safely?
  • How to decrease the risk of verbal orders for the patients?


  • Jacqui Stewart, CEO of The Council for Health Service Accreditation, Southern Africa, COHSASA
  • Dr. Zeenat Sulaiman Khan, Regional CEO AKHS-EA, Global Head of Quality, Clinical Programs and Projects, Aga Khan Health Services, JCI Consultant
  • Dr. Ajibike Oyewumi, MD, Certified Professional in Healthcare Quality, Quality Improvement Consultant, IFC
  • Julia Khalimova, Healthcare Quality, and Patient Safety Expert, IFC

This webinar covers the following patient safety goals:

  • Ensure safe surgery
  • Improve the safety of high-alert medications
  • Improve effective communication