Quality improvement is an ongoing process of finding better ways to do things. Once gaps in patient safety are identified and objectives set, a system with right framework must be put in place. Why? Because planning – with deadlines, roles, and targets – is essential. Without it, practitioners might focus too deeply in one area and waste efforts. The result? A tired staff doing too many things at once. Very little gets accomplished.
However, quality program is much more than tables with tasks and responsibilities. It requires a thoughtful and systematic approach, and other elements must be put in place.
This webinar answers important questions:
- Plan vs Program – how are they linked, and what is the difference?
- What are the key elements of plan and program?
- Tips and tricks: How to design and implement effectively?
Speakers:
- Jacqui Stewart, CEO of COHSASA, South Africa
- Penina Kirea, Chief Nursing Officer, Avenue Healthcare, Kenya
- Ajibike Oyewumi, Healthcare Quality and Patient Safety Expert, IFC
- Julia Khalimova, Healthcare Quality and Patient Safety Expert, IFC