IFC uses its Development Outcome Tracking System (DOTS) to measure the development results of investment and advisory services.
Measuring, monitoring and evaluating our results in IFC and that of our clients helps us assess our effectiveness and improve our operations. It also helps us report on our performance in ways that reinforce public trust and expand our “license to operate". Our clients thrive when they go beyond achieving above-market returns for shareholders and achieve measurable development impact in their communities. We measure results because it is good for our clients’ businesses—and good for IFC.
DOTS allows for real-time tracking of development results throughout the project cycle. By tracking results on an annual basis, IFC and its clients can assess the overall success of a project and its impact on stakeholders and communities.
Value for IFC and its Clients
IFC’s results measurement frameworks were initially designed to meet reporting and accountability purposes. We are now moving towards results systems that will also add value to our clients by helping them understand their broader impact, in ways that can add value to their business.
As we work to rationalize our development impact measures, we will continue to use DOTS, as well as the IDGs, which have been useful to support implementation of strategy in many parts of our business.