HANDBOOK: Digital Financial Services and Risk Management

The last decade has seen a rapid evolution of digital financial services to expand financial inclusion, especially in Sub-Saharan Africa. Mobile money and agent banking are new endeavors for many financial services providers, and with new opportunities come new risk. This handbook is designed for any type of financial institution offering or planning to offer digital financial services and offers an overview of related risks and how best to apply a risk management framework to deal with these risks.

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Also available in: French, Spanish