Benchmarking SME Banking Practices

Benchmarking SME Banking Practices is an IFC initiative which aims to identify key success factors and highlight links between performance and business models, processes and tools adopted by participating banks. In its current phase, which began in 2005, the project has been focused on quantitative benchmarking studies at five banks in OECD countries and six emerging market banks located in the US, EU, Latin America, Asia and Australia.

The results of the Benchmarking SME Banking Practices initiative point to a number of emerging lessons learned by banks offering SME banking. They have also enabled IFC to establish a core set of benchmarks and best practices, which are set out. In a second phase, the core set of benchmarks built will be used with additional emerging markets financial institutions interested in participating in the exercise.

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