Responding to global gaps in health care competence, IFC's IQ-Healthcare Tool—with the IQ standing for Improving Quality—helps health providers improve patient safety, align practices with global quality standards, and build safe health infrastructure. A diagnostic tool that operates at the network-wide and single-facility level, our service identifies quality gaps and cost-efficient solutions. To date, the IQ-Healthcare Tool has been used with more than 50 hospitals and clinics in nearly 20 countries.
The IFC IQ-Healthcare team organizes regular learning sessions via webinar with heath professionals and industry experts to share practical solutions that have been applied in emerging markets.
Julia Khalimova, IFC Specialist in Health Care Quality and Patient Safety, summarizes what IPSG is about.
Fatima Javed, Fatima Javed, Corporate Assistant Director on Total Quality Management of Al Abeer Medical Group in Saudi Arabia, tells how the Group addressed each standard and what are the key principles that you need to keep in mind, and what do you do when two accreditation agencies view the same standard differently.
Dr. Zeeshan Bin Ishtiaque, Medical Director of Shifa International Hospitals in Pakistan and a JCI International Physician Surveyor, uses his own experience to advise on structuring IPSG compliance work in a facility – from diagnostics to results measurement.
Faith Muigai, SafeCare Regional Director, and other speakers respond to questions that were asked during the webinar.
Julia Khalimova, IFC Specialist in Health Care Quality and Patient Safety, discusses what it takes to lobby the changes and what results those changes bring.
Sudhakar Jayaram, CEO of Mediciti Hospital in Nepal, talks about the challenges that his hospital faced with quality improvements and explains ways to manage excessive visits from relatives of patients.
Faith Muigai, SafeCare Regional Director, shares her experience as a hospital manager and advises on staff retention