Small and medium enterprises are vital to Haiti’s economy. They account for more than 80 percent of total employment, but often their growth is constrained because entrepreneurs and managers lack the skills to improve their performance and profits.
Affordable management training was almost nonexistent in Haiti until 2009, when IFC partnered with SOFIHDES, a local financial institution, to successfully launch and deliver the Business Edge management training program. The program took off well during its first year.
However, after a massive earthquake hit Haiti’s capital of Port-au-Prince in 2010, only few small businesses could afford management training that could equip their staff with the skills to help them recover from the earthquake’s devastation.
Faced with the near destruction of its nascent business management training program, SOFIHDES had to formulate a new strategy with IFC to keep Business Edge afloat.
As part of the post-earthquake recovery strategy, IFC partially subsidized Business Edge training workshops in Haiti’s provinces during the first year after the earthquake. These were attended by more than 1,000 SME owners and employees in the year following the earthquake. Slowly the industry rebounded, and today SOFIHDES has provided Business Edge workshops at a commercial price to more than 2,750 SME owners, many of whom reported increased profits and greater access to finance.
Building on this success, SOFIHDES is currently expanding Business Edge workshops throughout the country providing high quality management workshops at a fair price for SMEs.
IFC partnered with SOFIHDES to:
Provide Business Edge management training workshops to SME owners and entrepreneurs, spurring growth in Haiti’s textile factories, the tourism industry, and the construction sector, among other areas of business.
Capitalize on SOFIHDES’ expertise in small business development. The financial institution has strong relations with Haiti’s small business owners and understands the need for business training as well as access to finance.
Expand Business Edge throughout Haiti and train master trainers, who can in turn set up trainer groups across the country.
SOFIHDES set up the first business management training center in Haiti and has proven a strong partner capable of tailoring Business Edge to the needs to the local business community and delivering quality workshops. The strength of the partnership has helped SOFIHDES expand its operations, diversify its products, and build the Business Edge brand to reach thousands of Haitian small business owners and employees.
$620,000 invested in Business Edge by IFC, the Caribbean Development Bank, and NIPP to translate and localize 51 training manuals, develop a strong, certified trainer pool, set-up a training center with SOFIHDES and develop a market for small business management training by highlighting the practical and interactive methodology of Business Edge.
Results & Impact *
Trained more than 2,750 individual SME owners, employees, and entrepreneurs, including more than 1,250 women (45 percent) with a trainee satisfaction rate over 94 percent.
Two master trainers were trained to set up IFC’s Business Edge trainer groups in other areas of Haiti.
A successful media strategy was designed to market IFC’s Business Edge management training and position SOFIHDES as a market leader for training in the SME community.