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Global Corporate Governance Forum

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Resolving Corporate Governance Disputes


Most companies experience corporate governance conflicts or disputes, although they are less common for well-governed companies. These conflicts and disputes frequently involve the company’s shareholders, board directors, and senior executives. It is essential for a company to implement effective dispute resolution processes, if the company is to succeed over the long term. Efficient dispute resolution is part of good risk management. 

Dispute resolution techniques borrowed from negotiation and mediation can also help create the desired collegial environment — to encourage discussion, debate, and the free flow of ideas. This, in turn, improves the board’s all-around performance.


To help companies manage and resolve corporate governance disputes more effectively, and IFC has actively promoted the use of ADR (alternative dispute resolution) processes and techniques. 


Toolkit: Resolving Corporate Governance Disputes

The toolkit breaks down the common types of governance disputes and provides techniques for effective resolution. It also offers practical suggestions and training resources for institutions that are helping companies implement good corporate governance practices or seeking ways to manage and prevent disputes. These institutions include institutes of directors, corporate governance centers, corporate law firms, corporate governance consulting firms, mediation and arbitration centers, universities, and research centers. Download the toolkit


We are also finalizing a special skills-based training for directors on Managing Conflict and Difficult Conversations on the Board, jointly with the Center for Effective Dispute Resolution.


For more information, please contact Alexey Volynets at

Useful Resources


Conflicts in the Boardroom Survey - Results and Analysis. A global survey of 191 directors and board members to find out about their experiences with and attitudes toward boardroom disputes


Arming Directors with Skills for Effective Management of Board Disputes. For the enterprising corporate governance capacity-building organization, there is a market for helping directors acquire necessary skills and knowledge to manage intense deliberations and conflict

When Grandpa is Also the CEO - Resolving Differences in Family-Owned Businesses, Private Sector Opinion 28

Mediating Corporate Governance Conflicts and Disputes, Focus by Eric M. Runesson and Marie-Laurence Guy

Alternative Dispute Resolution Manual: Implementing Commercial Mediation, Lukasz Rozdeiczer, Alejandro Alvarez de la Campa

Alternative Dispute Resolution Practitioners' Guide, Center for Democracy and Governance, Bureau for Global Programs, Field Support, and Research, USAID

Alternative Dispute Resolution - When It Works, When It Doesn't, PREM Notes, Public Sector, World Bank

ADR Resources


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