Roles and Responsibilities:
- Configure and support workstations as well as maintain and administer all IT resources for Jakarta head office
- Perform workstation management, package distribution, security patching, as well as monitor/manage daily rotation of tape backups
- Participate in equipment assessment, purchasing, conduct training, maintain documentation, and remain in constant communications with Headquarters expert groups (Washington D.C.)
- Provide strategic contributions on IT needs and solutions
- Remote management and Tier-2 support of 4 offices in Indonesia to include Jakarta, Denpasar, Makassar, and Banda Aceh
- Other duties as assigned by the Head of Business Services
The successful candidate should have the following skills and experience:
- Technologies: Lotus Notes 7.0, Microsoft Windows XP/Vista, Office 2003, SAP, Active Directory, Office 2003, Ultrabac 8, HP Server platform and Dell workstations/laptops, Cisco networking. Must have excellent knowledge of office technology hardware; Blackberry, printers, fax, Nortel PBX, copiers.
- Full knowledge of LAN and communications systems
- Ability to communicate and perform troubleshooting over the telephone
- Excellent communications and interpersonal skills; the ability to listen and comprehend problems and proposed appropriate solution to resolve
- Ability to work independently and/or in a team as required under difference circumstances
- Strong Customer/Client service skills and the ability to work under pressure with accuracy and professionalism
- Master’s Degree in engineering or computer related field or Bachelor’s Degree with at least 2 years of relevant work experience
- Fluent written and spoken English
- Frequent travel will be required and some weekend support hours as necessary
Please submit your expression of interest and qualifications
by
June 16, 2008 to
ina_hrd@ifc.org
Only short-listed candidates will be notified.
