Paths of mediation in Bosnia and Herzegovina
This Publication is the first attempt to collect all aspects of the introduction process of ADR in Bosnia and Herzegovina in one place. This Collection of papers is developed by IFC's ADR Team in Bosnia and Herzegovina. It was written by a number of the respectable authors/ IFC partners who, in some way actively participated in introduction of the mediation in the country (2009)
Construction Industry and Mediation
This manual presents a classification of disputes in the construction industry by type and size, points to the main causes of disputes, most common subjects of disputes, as well as these basic methods of dispute resolution.
Alternative Dispute Resolution Manual: Implementing Commercial Mediation.
The manual seeks to facilitate a more informed approach to the design, implementation, and monitoring of mediation and other alternative dispute resolution (ADR procedures) in the World Bank Group, other multilateral and bilateral development institutions, and non-governmental organizations (NGOs).
Alternative Dispute Resolution Practitioners' Guide.
Center for Democracy and Governance, USAID, Technical Publications Series, March 1998. This is a USAID-funded guide to Alternative Dispute Resolution, pulling together main principles and a number of interesting case studies.
FIAS Annual Report Fiscal Year 2009
A Handbook for Tax Simplification
Stakeholder Management in Business Registration Reforms - Lessons from 10 Countries
Lessons for Reformers: How to launch, implement and sustain Regulatory Reform
Investment Promotion Essentials: What Sets the World's Best Investment Facilitators Apart From The Rest 
A Rough Guide to Investment Climate Reform in Conflict-Affected Countries
Global Investment Promotion Benchmarking 2009
Local Taxes, Regulations, and the Business Environment: Finding the Right Balance
Introducing the Value-Added Tax: Considerations for Implementation
Tackling Corruption through Tax Administration Reform
Linking Business Tax Reform with Governance: How to Measure Success
Small Business Taxation: Reform to Encourage Formality and Firm Growth
Regulatory transformation in Mexico, 1988-2000
Regulatory transformation in Australia, Italy, and United Kingdom
Regulatory transformation in Hungary, 1989-1998
Regulatory transformation in the Republic of Korea
Review of the Dutch Administrative Simplification Programme