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Where We Work


The Social Responsibility Program has undertaken a large number of highly-innovative and geographically diverse projects. About half of these projects have already been completed. Some of the regional highlights are presented below.


IMAGE:  World map depicting the regions where the Social Responsibility team is currently working.


Sub-Saharan Africa


Sub-Saharan Africa's development struggles are well-known and widely publicized. For its part, the Social Responsibility Program seeks various opportunities to be more engaged in the region. To date, most of the projects have been in the extractives, agroforestry and tourism sectors. This work generally focused on supporting IFC clients in developing stakeholder and community related activities and undertaking analytical work to help these companies operate sustainably and benefit communities around their operations.

Regional Highlights
  • IMAGE: Magadi villagersMagadi Soda is a Kenyan ash producer, one of Kenya's oldest companies. A new expansion project to service demand for export provided the company with the opportunity to enhance its support to the local community in a more strategic and sustainable way. Social Responsibility and Magadi Soda worked with local communities to prioritize their needs and formalize a community development plan (CDP). With the CDP now being implemented, the company will be able to address the pressing needs in the community including provision of basic services such as water, health, and education. In addition to delivering tangible developmental benefits, this work will help to maintain the positive and beneficial relationship between Magadi Soda and local communities.
  • Pro-poor Tourism project, supported by Social Responsibility, produced a new series of booklets to help tourism companies in South Africa create linkages with the local economy by supporting pro poor tourism initiatives. The series are unique in that they offer practical guidance to tourism companies based on a vast research conducted over a 3-year period. The guidelines include "tips and tools" on how to set corporate priorities and manage internal change, build partnerships, stimulate local products, and procure from local businesses.
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East Asia and the Pacific


East Asia and the Pacific region is performing comparatively well on most poverty reduction indicators, although differences among countries and even within countries persist. Social Responsibility is concentrating its work in the region on helping IFC clients play a greater role in development of their local communities and improvement in their livelihoods. Social Responsibility also works at a more strategic corporate level to assist firms in embedding sustainability in their business operations.

Regional Highlights
  • Manila Water is a privatized provider of water and wastewater services to metropolitan Manila in Philippines. Social Responsibility made in-house IFC expertise available to the company first to create a corporate structure for implementing and monitoring sustainability in its operations. Social Responsibility then worked with Manila Water to prepare and publish a Sustainability Report along the lines of Global Reporting Initiative guidelines. Upon its publication in early 2005, it was the first such report released by a company in the Philippines. Read more about this in Our Stories...
  • IMAGE: Implementation of nurseriesThanh Hoa Bamboo in Vietnam supports the development of a sustainable supply chain of quality bamboo to a local bamboo flooring factory currently supplying to IKEA. Principally, local farmers needed to meet the factory's demand for eco-friendly bamboo and learn best planting, growing, and harvesting techniques. The Social Responsibility program and Mekong Private Sector Development Facility partnered with the Asian Development Bank to deliver comprehensive trainings to farmers and conduct analytical work to ensure environmental sustainability of the livelihoods. The project addressed key shortfalls in the market and better positioned about 500 local farmers in the bamboo supply chain. A feasibility study is being conducted to assess replication potential in Lao PDR and Cambodia. Read more about this in Our Stories...
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Europe and Central Asia


Europe and Central Asia is a diverse region, but the countries in the region typically confront similar challenges, which emerge from the transition from command to market-based economies. Social Responsibility works in the region to help the private sector address the sustainable development concerns such as environmental degradation and breakdown of social and economic fibers of communities. To date, Social Responsibility's work has concentrated on convening and capacity building of stakeholders as well as supporting community development activities around IFC projects.

Regional Highlights
  • Komi Aluminum, a member of the Russian integrated aluminum producer SUAL Group, decided to establish an aluminum development project in Komi Republic in Russia. Environmental and social assessments were key components of the planning process. To this end, Social Responsibility worked with Komi Aluminum to build capacity of local stakeholders to ensure that they could participate equitably and effectively in public consultation and disclosure process that follows environmental and social assessments. This project helped to significantly broaden the information base of the participants and prepared them for the review of the assessments' findings and discussion of economic, social and environmental impacts the project would have on the community.
  • IMAGE: Kumtor GoldKumtor is a gold mining operation, an IFC and EBRD investment project, located at a remote site in Kyrgyz Republic. A partnership between the Kumtor Operating Company, EBRD, and IFC was established to improve the Kumtor's mining operations' long-term, sustainable development. One result of this cooperation is a biodiversity conservation program. The two-year program aims at improving management and monitoring at the Sary-Chat Ertash Zapovednik nature reserve to help, among other things, protect the endangered snow leopard against poaching. The project will also help nature reserve staff engage with local communities and develop initiatives that link conservation of the reserve's biodiversity with improvements in local livelihoods, such as handicrafts, sustainable forestry, and agriculture.
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Latin America and the Caribbean


Though the region of Latin America and the Caribbean is home to many countries that have shown good progress in terms of economic growth, concerns over social inequality and indigenous peoples' interests, handling of natural resources, conversion of forested areas remain high on the sustainability agenda. Social Responsibility in this region works with IFC clients as well as the broader private sector to address these concerns, paving the way for better growth and more inclusive development benefits.

Regional Highlights
  • IMAGE: Favorita Fruit CompanyFavorita: The purpose of this project was to help the banana producer Favorita Fruit Company improve environmental and labor performance in its supply chain of small banana farms in Ecuador. Roughly half the bananas Favorita exports come from these independent farms, which complement the company's own plantations. Social Responsibility worked with the company to provide training courses to all of its nearly 400 suppliers in regions throughout Ecuador on over 18,000 hectares of plantations. The training courses familiarized small banana producers with current expectations of the European, North American, and Japanese marketplaces relative to good farming practices, environmental management, and social accountability. As a result, this project established a base for improvement in labor conditions for thousands of workers in the field from which the demands of markets in developed countries can be met.
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South Asia


Though South Asia remains one of the poorer regions of the world, it has shown that its level of poverty can be ameliorated significantly in the medium term through private sector development. Social Responsibility in this region seeks to support innovative private sector initiatives as well as works within more traditional sectors to harness the region's private sector traditions of philanthropy to more efficiently deliver public goods in tandem with profits.

Regional Highlights
  • Usha Martin Limited is India's largest manufacturer of steel rope and cable. Social Responsibility supported the partnership between the company's community development fund - Krishi Gram Vikas Kendra (KGVK) - and the Self-Employed Women's Association, India's most successful model of informal sector enterprise development for women. The project built capacity of KGVK foundation through a series of trainings and technical support provided by the Self-Employed Women's Association (SEWA). This capacity building program resulted in adoption of SEWA approach by KGVK, strengthened participation of women in decision making processes, provision of regular training programs for women groups' leaders, new capacity building initiatives in agriculture, and others. Through these efforts, Usha Martin' was able to move beyond philanthropy and provide sustainable economic opportunities to its neighboring communities.
  • IMAGE: Cairn Energy India Ltd.Social Responsibilty is working with Cairn Energy India Ltd. to enhance its contributions to development in connection with its petroleum exploration and production activities in remote Rajasthan, India. The area in which Cairn is operating is practically untouched by foreign investment, and much is expected from the company with regard to local benefits. Social Responsibility is assisting the firm in understanding the needs of local communities, in identifying opportunities to catalyze entrepreneurship (in coordination with IFC's Small and Medium Enterprise Department) and in gaining buy-in from local government and NGOs to share responsibility as part of community and local economic development plan for the area.
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Middle East and North Africa


Middle East and North Africa region is a diverse and wide-ranging region. Conflict and its impact on trade and development seem likely to remain the most pressing issues for the Middle East and North Africa region in the near term as do human development indicators. Social Responsibility has recently started focusing on developing business in selected countries in the region.

Regional Highlights
  • Dana Gas, currently under incorporation in Sharjah in the United Arab Emirates, will be the first regional private sector natural gas resource company in the Middle East region. Dana Gas aims to be at the forefront of the growing regional natural gas industry, which includes production, transportation, processing, distribution, and other end uses. The IFC has been appointed by the founding shareholders of Dana Gas as advisor to assist and advise the company in implementing a best practices framework in corporate governance, health and safety, environmental sustainability, and corporate social responsibility.

    Social Responsibility program will work with Dana Gas on establishing Corporate Social Responsibility policies, principles and processes with a view to demonstrate impact and encourage greater uptake of CSR among other companies in the region.
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For more project examples you may also view the Our Stories site as well as the Social Responsibility projects portfolio (PDF, 27kb).
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