IFC - International Finance CorporationIFC - International Finance Corporation -- » Creating Opportunity...
Investment ProductsAdvisory ServicesPublications and ResourcesContact Us
AlbaniaArmeniaAzerbaijanBelarusBosnia-HerzegovinaBulgariaCroatiaCzech RepublicEstoniaFYR MacedoniaGeorgiaHungaryKazakhstanKyrgyz RepublicLatviaLithuaniaMoldovaMontenegroPolandRomaniaRussian FederationSerbiaSlovak RepublicSloveniaTajikistanTurkeyTurkmenistanUkraineUzbekistan

Involving Stakeholders in the Reform Process - Tajikistan Business Enabling Environment Project




Project highlights

  • The project has conducted two comprehensive surveys of small and medium businesses; of 45 recommendations listed in the 2003 report, 12 have been implement by the government so far
  • The project has assisted in drafting the Inspections Law and relevant amendments to the Tax Code adopted by the Tajik government in 2006
  • By working with the government to amend the inspections process, the number of inspections for each SME in Tajikistan decreased from 16 in 2002 to 13 in 2005
  • The project helped the Tax department create and distribute 125,000 copies of the Inspections Registration Book to educate entrepreneurs on their rights and responsibilites
  • It has cooperated closely with the World Bank and donors to support the development of a Private Development Strategy for Tajikistan

IFC’s Private Enterprise Partnership for Eastern Europe and Central Asia launched the Tajikistan Business Enabling Environment Project to help streamline regulatory procedures and improve the business enabling environment for SMEs. With funding from the Swiss government, the project conducts regular surveys of the small and medium business sector and works with government agencies to address the key issues facing SMEs.

Amending the inspections process
One key reform has been in the inspections procedures. In Tajikistan, entrepreneurs averaged over a dozen inspections in 2005. This cost them around 7 business days and an estimated $154 (or 9% of annual profits) in fines and unofficial payments. Other issues, such as taxation, licensing and permits, made it difficult and expensive for entrepreneurs to operate their businesses. Sectoral laws in Tajikistan gave sweeping rights and powers to inspecting bodies, who often conducted inspections of the same business multiple times a year. The lack of a unified inspection law meant that each inspection (for fire, sanitaryepidemiologic, etc.) could have different rules. Entrepreneurs, therefore, had no idea what to expect from an inspection, or even which authorities were allowed to conduct them.

To reform the inspection practice, the Tajikistan Business Enabling Environment Project took a participatory approach from the start. The project team organized a series of round table discussions among entrepreneurs, business associations, inspecting agencies, government officials and donors, giving a platform for all stakeholders to voice their views about the inspection process. The dialogue resulted in widespread agreement on the need for reform, and defined the key areas to be addressed.

The project team combined this bottom-up approach with a top-down one, helping the World Bank include inspections reform conditionality in its loan to the Tajik government. The result? A new law on inspections. This participatory approach takes longer in the beginning, "but we minimized the opposition later in the process," says IFC’s Florentin Blanc.

The new inspection law limits the frequency and duration of inspections based on the risk a firm’s activities pose to public health, safety, and the environment. It establishes an official list of inspecting bodies and requires inspectorates to create and abide by checklists, which will be distributed to the public through the official sources. The Inspections Registration Book (IRB) is another powerful tool to keep the inspections under control by the entrepreneurs themselves. It will allow entrepreneurs to comply with requirements and prevent violations by providing advance notice of inspections and a clear record of inspection activities.

In July 2006, the Inspections Law and proposed amendments to the Tax Code were adopted by Parliament and signed into force by the President. The challenge for IFC’s Tajikistan Business Enabling Environment Project now is to address the new law’s implementation. "The approval of the law is necessarily only the first step of the change process", says project manager Andrea Dall’Olio. "It is crucial now to make sure to implement it into key inspectorates’ working practices".

IFC is coordinating a working group to address the key issues, and launched an information campaign to raise awareness of officials, entrepreneurs and media on key provision of the law. The project has already succeeded in signing a Memorandum of Understanding with the Tajik government, outlining a strategy for collaboration between the government and IFC.

Malika Kalandarova, a mini-market owner in Dushanbe, responded to the announcement of the law enthusiastically. "The unofficial payments which unfortunately became standard practice will disappear from my financial plan".