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Associate Operations Officer/Operations Officer - 091980

Basics

Job #:091980
Title:Associate Operations Officer/Operations Officer
Job Stream:Technical Assistance & Advisory Services
Location:Phnom Penh, Cambodia
Close Date:20-Nov-2009

Background / General description:

IFC, a member of the World Bank Group, creates opportunity for people to escape poverty and improve their lives. We foster sustainable economic growth in developing countries by supporting private sector development, mobilizing private capital, and providing advisory and risk mitigation services to businesses and governments. In Cambodia, IFC Advisory Services are delivered in partnership with the European Union, Finland, Ireland, the Netherlands, New Zealand, and Switzerland. The Program: The Access to Finance Program has two pillars: working with individual financial institutions to extend their services, and outreach and developing financial systems infrastructure. In Cambodia, IFC cooperates with the Ministry of Economics and Finance, the National Bank, and the Cambodian Microfinance Association on the development of the microfinance industry in order to build financial systems that enable the introduction of more products and the extension of outreach. IFC also supports the National Bank of Cambodia and the financial services industry in the development of a comprehensive credit information sharing system. Our new initiatives focus on advisory services to individual financial institutions (banking and non-banking). IFC is planning to work with microfinance institutions to improve their risk management system, their ability to introduce new products (such as deposits and micro insurance services), and capacity to utilize modern technology (such as mobile phones) to extend outreach. II/ THE POSITION The Associate/Operations Officer will be primarily responsible for the implementation of projects in the Program in Cambodia. In addition, the Associate/Operations Officer is also expected to contribute to the development of the Program by actively identifying new opportunities for IFC, providing input to IFC s strategy for the Cambodian financial market, and building relationships with industry stakeholders. The position will be based in Phnom Penh, Cambodia with a two year contract, extendable based on continuing business need and strong performance.

Duties and Accountabilities:

Project/Task Implementation:
  • Market the services of IFC through networking and systematic promotion of the Access to Finance Program to sectors such as tourism, agro-industry, and textile
  • Develop and establish new initiatives in the financial sector, focusing on microfinance and micro insurance.
  • Identify issues and opportunities for reform in the regulatory environment, and design and implement reforms in cooperation with other IFC staff (mainly BEE and Supply Chain) and policymakers or donors. In particular:  Help identify and design advisory services for non-banking financial institutions, particularly MFIs  Work with counterparts and partner financial institutions to design efficient methods that address small and medium enterprise needs  Prepare necessary internal project review documents, and negotiate/conclude advisory services agreements  Where advisory services are provided, source consultant(s), monitor and supervise service implementation, and collect fees from partners in line with cost sharing agreements
  • Screen requests for assistance from partner institutions that provide financial industry services (e.g. MFIs, commercial banks, associations, regulatory bodies), and assist counterparts in identifying assistance needs
  • Perform general project administration work
  • Identify and implement post-completion assistance, as needed
  • Assist management in the preparation of publications, reports and presentations, as needed
  • Work closely with the investment team to identify and implement investment projects alongside advisory projects 2. Project Management:
  • Ensure all project activities are implemented in compliance with IFC procedures and policies
  • Ensure efficient flow of information within the project team and across the regional Program team
  • Manage consultants to ensure that assigned tasks are met and appropriate to the development of the project 3. Client Relationship Management
  • Pro-actively manage advisory services to MFIs, banks, and government clients through stakeholder engagement
  • Managing external consultant/expert work that provides specific consultancy services to clients
  • Lead the process of presenting and discussing experts recommendations with relevant key stakeholder groups 4. Technical Specialization
  • Build and leverage expertise in local market/sector and apply it to enhance project implementation
  • Attend technical trainings and share acquired knowledge where appropriate 5. Business Development
  • During project execution where possible identify opportunities for new projects or potential linkages to other Business lines products Reporting: The Associate/Operations Officer will report to the Program Manager for Access to Finance, who will coordinate the assignment with relevant managers.
  • Selection Criteria:

  • Master degree is required, preferably in business administration or finance
  • A minimum of five years of work experience in Cambodia with a microfinance institution or bank
  • Proven project management and leadership skills, and ability to manage consultants to deliver high quality results
  • Ability to review and evaluate projects and business operations on technical, commercial, managerial, and financial grounds
  • Excellent analytical skills, as demonstrated through a track record of qualitative and quantitative research
  • Strong interpersonal skills and demonstrated capacity to network
  • Good understanding of microfinance
  • Knowledge or experience in agri-business is preferred
  • Imagination, creativity, and drive as a self-starter
  • Fluency in English and Khmer (written and oral) No papermail or faxes please. Only shortlisted candidates will be contacted.