Living Our Values: IFC's Guiding Principles

Excellence

• We see excellence as a process of continuous improvement and learning, never resting on past achievements.
• We are attuned to the needs of our clients and respond with innovative ideas, practical solutions, and a focus on results.
• We strive to attain the highest professional performance in the service of our clients.
• For us, the pursuit of excellence means taking considered risks and sometimes requires stepping into the unknown.

• We embrace the commitment of the World Bank Group to reducing global poverty by helping poor people improve their lives.
• We seek to ensure the environmental and social sustainability for our investments and advisory services by measuring their development impact and focusing on how IFC can make the most difference.
• We are committed to the well-being of our colleagues, our communities, and our clients.
• We value inclusiveness and seek to empower our clients, stakeholders, and colleagues to achieve our common goals.

• Integrity forms the foundation of our relationships with each other, our clients, our communities, and our stakeholders.
• We do what we say we will do, and we hold ourselves accountable.
• As individuals, we strive to be worthy of the trust of others, honest in our dealings, and ethical in our conduct.
• As an institution, we seek to be transparent in our operations and to be a model of good governance, setting high standards for ourselves as well as for our clients.

• We recognize that cooperation and open communications are essential to fulfilling our vision and purpose and to serving our clients effectively.
• We participate fully as team members, whether we are working with colleagues, clients, or other development partners.
• We support and empower each other by sharing knowledge and leveraging skills and resources across all boundaries.
• We are people from all over the world who enjoy working in the unique and diverse environment that is IFC.